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Customer Reviews for ACP Auto Body

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Here’s what some of our Portland, OR customers are saying about us:

  • I was involved in an accident with my Lexus back in January 2017. I took my SUV to ACP. And the only thing I can say about this place, is that it's the best experience I have ever had with a body shop. Avertano was very accommodating, never pushed back, even though, I know that I am very demanding sometimes, they were slow in getting my vehicle fixed (3 months), but after getting it back, I didn't mind it at all, it was PERFECT and even better than the condition it was in prior to the accident. very friendly, accommodating, respectful and excellent work. I would highly recommend this auto body ship form a very demanding person like me.

    Luay Aljamal ACP Auto Body Customer Review

    Avertano is the best! He and his team restored my 1997 Volvo beautifully after the car was involved in a hit and run while parked on the street. I currently live in Iowa, but my son, who recently moved to Portland, has been using my car. Even though my insurance company determined the car to be totaled because of its age, I wanted to keep the car, and Avertano assured me that it was worth fixing. His estimate was very reasonable, and he supplied a loaner car for my son at no charge. After my son picked up the repaired Volvo, he said it looked like new and drives great! He sent photos, and I couldn't be mored pleased with the result! I really appreciate the excellent service and assistance from Avertano and his staff! Thank you very much!

    Denise Hansen ACP Auto Body Customer Review

    Avertano and ACP Auto have been awesome! I have used ACP twice now and about to drop off my Mercedes for a 3rd time. I live in NoPo and I park outside and all of my accidents have been while the car has been parked. I have a spotless (surprising considering the accidents) e500 Merc w/ a Lorinser body kit and dealing with aftermarket parts, specifically ordered from Germany is not ideal. ACP Auto ordered, paint matched and installed a front Lorinser bumper, OEM radiator and handled the electrical wiring from the aftermarket fog lights to work as stock and a seamless install of the radiator with no future over heating issues. Owning a high mileage Mercedes can be stressful, compounded by body and electrical work can be a long-term nightmare. ACP guarantees their work and is always there to answer my call or a stop by. Thank you, Avertano!

    Ryan H Yelp Review

    ACP is fantastic! And Avertano (the manger) is our hero!! We've used them twice in the last six months and both times they were aces! Not only do they pay your deductible and do a wonderful job on your car but they really do care. We had some major body work (including frame work) that needed to happen because of a fender bender and a t-bone accident and they fixed up our Scion like new. Avertano was friendly, funny and was willing to drop me off at home after I brought my car in (no hassling with having a friend/family follow me to the shop). And they gave me a great lender car while they had mine. Both times I've gotten the car back washed and vacuumed. Fingers crossed I'm not in any more accidents but should I be I know exactly where I'm taking my car - and recommending them to everyone I know.

    Morgan C. Yelp Review

    Seriously the best. Avertano was awesome and so helpful. He offered me a lift home when I dropped my car off and once he took care of their loaner car I was able to use it for several days...for FREE! Unfortunately my car wound up being totalled but the service here was awesome and I'd recommend it to anyone.

    Dania S. Yelp Review

    I found ACP online when looking for a body shop that would cover at least part of my deductiible. My trusted Hyundai Sonata was side-swiped in a parking lot and the bugger drove away. I tried ACP because of the good ratings on Yelp. Once I met Avertano, the owner, I felt assured he'd do a good job. Well, he did an excellent job! My 2004 Sonata looks like new. Avertano went above and beyond to hammer out a dent that wasn't covered by insurance and to buff up wheel caps. Here's a small business owner who under-promises and over-delivers. So rare today. I have recommended ACP to my extensive family and to friends.

    Linda E. Yelp Review

    My experience with ACP Auto Body was phenomenal. The shop manager was very accommodating, and was great about providing me with updates on the repairs of my vehicle. They paid my deductible as promised and even fixed me up with some extras including changing out my headlights and windshield wipers. My expectations were exceeded, they definitely go above and beyond. Highly recommended. Thank You ACP for taking such good care of me!

    Amber C. Yelp Review

    These guys are fantastic. They did a great job on our car and it looks beautiful again! After picking it up, there was one small problem with the windows and they had us bring it right back down and they fixed it. I would take my car back to them anytime! Super friendly, great service, great work.

    Sarah A. Yelp Review
  • There are some people you know right away to trust, and Alberto is one of those people. The fact that I had to wait a few weeks for the accident repairs to be finished, and that I was still pleased enough to bring my car back again for other repairs speaks for itself. I know how it feels to not have your car; you feel kind of like Charlie Brown walking in the rain, sulking with his head hung low. Bite your tongue, manage your stress, and let this man do what he needs to do. You won't regret it. Ps. My car is German. Going anywhere else to get it fixed is a horrendous cost. Not here.

    GI Bring Good EThings to Life Google Review

    My Odyssey looks good as new after an accident. We had a wonderful experience at ACP Auto Body!

    Crystal Spreadborough Google Review

    I had work done for an insurance claim (the other person's, thankfully). They handled all of the details with the insurance and arranged my rental car. All I had to do was drop off the car and pick it up. The car came back with the paint looking better than when it was new! The work was completed in a time-frame on par with other body work I've had done over the years. I had some out-of-pocket work done on another car on which they did a fantastic job for a reasonable price. Don't expect a large comfy lounge with coffee, but you can expect friendly professional service with high quality craftsmanship.

    Tj Wilson Google Review

    This place is great. Only issue I had was with the free loaner car, it was a POS but it was free. The work they did looked great. It has now been a little over a month and the car seams to be holding up good as new. The staff was friendly the manager was in touch with me though out the repair keeping me informed. Just if you stop by the shop don't let the look of the place run you off they are professional's and I would rather get a better deal on my repairs then pay more for a big pretty shop, and nice new fancy loaner cars. I would highly recommend this shop and I can assure you that I will be using this shop again.

    Mathew Dunbar Google Review

    I highly recommend this place.

    Ian Gomez Google Review

    After going through many frustrating experiences with insurance agents in dealing with car repairs, I found Debra Burke to be most helpful. She was professional and went above and beyond to help me get photographs that I needed to settle a claim. What a pleasant experience to have after having people not step up to their responsibilities. Thank you, Debra. Marlie Killen

    Marlie Killen Google Review

    Great experience. The car was done well and on time. When I went to pick it up, they even went above and beyond the call and fixed a back up light for me. Friendly, courteous and professional. I would definitely use them again!

    Donna Frye Google Review

    OH my gosh what a great company. Takes Pride in his work and goes above and beyond to make sure you as a customer are taken care of. I have nothing but positive to say about this place. You can tell he loves his chosen trade. Every time I came in to see my truck after it was vandalized he used my name. He kept in constant contact and even helped me with an insurance problem. they even changed my door hinges with out a cost to me. Growing up with a dad that is a car guy I have nothing but respect for this owner. Rare breed here and really stands behind his work... If we had 15 stars I would rank them that great company!!!! choose this place... you wont be sorry...

    DAVID Palmer Google Review
  • Wow, these guys were awesome. I was totally stressed out about busting up my car and their professional and friendly service made me feel so much better. They did an amazing job fixing up my car, were always available for my questions, gladly helped out with my special requests, and went way beyond my expectations with their level of service. If you're looking for someone to work on your car, I would absolutely recommend ACP. They are the best!

    Honey Darling Google Review

    Auto collision shop in tigard, They' re doing and do exceptional work. It's not often that you find a repair shop with workers who have a true passion for the cars they work on. Fixed my Toyota for less than the dealer was ready to charge me. They tow mey car from Hillsboro to their location at Portland. Thank you Avertano!

    Raul Villa Google Review

    Auto body shop tigard did an excellent job painting my car after a car accident. I recommend ACP Auto Body to every body in the portland area. About 'We pay your deductilbe', complete true, they did paid my deductible! Thanks guys!

    Lazaro Villasenor Google Review

    Called after my gf wrecked my truck, the owner was awesome on the phone and I dropped off my truck the next day. He did everything from there, called and let me know what was going on. I dont know what I was expecting when I picked up my truck, but it was AMAZING!!! replaced the whole side of my bed, and even painted a previous scratch on the truck. I reccomend this place to anyone, the guys did an awesome job!

    Eileen Weirich Google Review

    ACP Auto Body was outstanding in their service and repair from the time I first contacted them through to when my car was back to as good as new or better! I would not hesitate to recommend Avertano and his team to anyone. Thank you, ACP!

    Barbara Healy Google Review

    I had a problem with a broken side mirror so I called ACP because that is who my phone said to call and they had the part ordered within an hour. Two days later I drove my car in and they went right to work. It only took Alberto 15 minutes to get me back on the road!! The mirror looks brand new and flawless! Not to mention all the electrics on it work as well. They employees at ACP are very friendly, while I was there 3 guys stopped their work to greet me.

    Shelley Tabe Arrey Google Review

    My power window broke, still open, on the way to work. I have two jobs and worried about my car being unlocked from the broken window. I called these guys and they fixed it that same day before I finished my first job. A fast and quality job!

    A Google Review Google Review

    Auto body repair Tigard did a great job, I called them to pick up my card near Beaverton after a car accident; Avertano tow my car to his location in portland. After a couple days my car was complete fix and the all pay my deductible! Great deal. Thank you ACP Auto Body!

    Gerardo Herrera Google Review

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